Please read these Terms carefully before you access our site or use GAMSTOP. These Terms govern your use of our site and GAMSTOP, which is accessible via our site. Please read these terms of use (the Terms) carefully before using our website (our site) or the Gamstop Online service (GAMSTOP), as they contain important information regarding your use of our site, GAMSTOP, and our relationship with you. The full details can be found within the LCCP. You can change your cookie settings at any time. If you are considering self-exclusion, you may wish to register with GAMSTOP.

Consequences of registration

It must also remove your name and details from any marketing databases it uses. You could consider software which blocks your access to gambling websites. Gambling businesses are required to have their own self-exclusion arrangements in place. You enter into a formal agreement not to gamble, and it is up to you to stick to your self-exclusion.

Failure to do so may result in your self-exclusion being less effective. It is your responsibility to keep your GAMSTOP account information up-to-date. We shall administer your self-exclusion as described in these Terms.

What is GamStop?

We cannot and do not guarantee that GAMSTOP will always result in you being denied access to a Gambling Operator or gambling activity. GAMSTOP is a tool to help you avoid online and other forms of remote gambling. You understand and agree that GAMSTOP may not be able to spot inaccuracies or other differences in your Registration Information. You understand and agree that we will collect the IP address of any device that opens a confirmation email. When you have successfully registered for your self-exclusion or a further Minimum Exclusion Period, we will send an email confirming your registration. If you select the Onfido process, you understand and agree we will need a photo of you and an official photographic ID document which Onfido will compare using facial recognition technology.

You understand and agree that you may only turn off the auto renewal option during the last six months of a five-year Minimum Exclusion Period. We may make reasonable changes to these Terms from time to time, where necessary for compliance with a legal obligation or the effective operation of GAMSTOP or your self-exclusion. By accessing our site and by using GAMSTOP, you confirm that you accept and understand these Terms, which form a binding agreement between you and us. You can access the details of all Gambling Operators on the Gambling Commission’s Public Register. You can contact gambling companies you have accounts with directly to arrange the return of funds.

Our site and GAMSTOP are provided on an “as is” basis without any warranties of any kind. You are also responsible for ensuring that any individuals who access our site through your internet connection are aware of these Terms and that they comply with them. Alternatively, you may also choose to deactivate your self-exclusion. We will only use your personal data as described in our Privacy Policy or otherwise notified to you.

You understand and agree that during the registration process you must select a minimum duration for your self-exclusion (your Minimum Exclusion Period). We are unable to help prevent you from accessing gambling services that are operated by organisations which do not participate in GAMSTOP. It is important for you to understand that GAMSTOP can only assist to exclude you from engaging in gambling services offered by the participating Gambling Operators. GAMSTOP is a free self-exclusion service set up to help you avoid online gambling if you wish to do so. GAMSTOP is a free service that enables you to self exclude from all gambling websites and apps licensed in Great Britain with one simple registration. For those with concerns about the time and money they spend gambling in betting shops, we can help you make a commitment to stay away from services and premises.

“We welcome the fact that GAMSTOP have got to this stage in their development and encourage them to continue to improve their offer, particularly in relation to preventing those who have self-excluded being targeted by direct marketing. If you’ve been affected by gambling addiction, help and support is available via the BBC Action Line. However, shadow culture secretary Tom Watson said the investigation demonstrated the two schemes “aren’t fit for purpose”. However, the trade association added that it was encouraged by the results of a survey of genuine participants of the scheme.

Although the vast majority of operators are already participating in GAMSTOP this will make the coverage comprehensive. BBC Radio 5 live Investigates also found that the self-exclusion scheme for High Street bookmakers is seriously flawed. Adam Bradford said other people had told him how easy it was to bypass the exclusion system. However, a few days later he showed 5 live Investigates how he was able to open a new online betting account by simply using a different email address and changing a letter in his name. His son now campaigns to raise awareness around the risks of online gambling. In total, Mr Bradford lost more than £100,000 gambling online.

You understand and agree that our ability to assist in preventing you from accessing Gambling Operators’ services may be hampered if you do not provide us, at the point of registration and during your self-exclusion, accurate and up-to-date Registration Information. If you register for GAMSTOP, we will help prevent you from accessing all gambling websites, apps and services provided by Gambling Operators, including new operators which may open in the future. The Gambling Commission has today announced that all online gambling operators must participate in the multi-operator self-exclusion scheme GAMSTOP. This also includes additional online protections and restrictions to play-for-free games, a tightening of rules around gambling advertising, improvements to guidance for the data operators must provide to consumers, and updated guidance in relation to identifying markers of harm. With over 200 online operators this will make access to self-exclusion much simpler for those who wish to be prevented from online gambling. You understand and agree that, during your self-exclusion, we will use reasonable efforts through GAMSTOP to prevent you from accessing any accounts you hold or attempt to open with Gambling Operators, that match your Registration Information.

• Total number of self-exclusions added to the scheme during the reporting period.
• You understand that if you have withdrawable funds remaining in your gambling accounts once your self-exclusion has been activated, it is the responsibility of the Gambling Operator and not GAMSTOP to return these funds to you.
• You will need to give us some personal details to confirm your identity.
• You understand and agree that we will collect the IP address of any device that opens this email.
• The service is customised to users’ needs and habits.

If you try to gamble during that time, the gambling business must take reasonable steps to stop you. The TalkBanStop campaign offers three free tools to help people stop gambling. It is your responsibility to ensure that the details gambling held about you are correct and up to date. We took action against a number of gambling businesses who had failed to use the system and will not hesitate to do so again. To provide a ‘full picture’ of all the land-based self-exclusions as per your request, we have included IHL in the information below.

GAMSTOP allows you to self-exclude from online operators with one request. You can choose to self-exclude via a multi-operator self-exclusion scheme. All gambling businesses must participate in this scheme. Total number of self-exclusions added to the scheme during the reporting period. I would like to know how many people in the UK are self-excluded from land-based gambling, in total, please. Your access to our site may be suspended or restricted occasionally to allow for maintenance, repairs, upgrades, or the introduction of new facilities or services.

Generally, the ICO non gamstop casino cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission. Requests made outside this timeframe will not be processed. If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision.

You and we both agree to the exclusive jurisdiction of the courts of England and Wales. If you are a business user, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. Your agreement to your obligations under these Terms is your consideration for GAMSTOP. Please note that neither GAMSTOP nor our site are intended for business users (including other professional users). This means that nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or for fraud or fraudulent misrepresentation. We do not exclude or limit in any way our liability to you where it would be unlawful to do so.

You can take active steps to remove yourself from gambling whether online or in a premises. Self-exclusion is a tool used by those who have recognised that their gambling is harmful to them. You are responsible for any actions you take designed to get around any self-exclusion registered with GAMSTOP. Your self-exclusion using GAMSTOP will be most effective if you do not try to work around the exclusion measures GAMSTOP has put in place.